Privacy Policy

This Privacy Policy describes how Air Knockout LLC collects, uses, and protects the personal information you provide on our website. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We may collect the following types of personal information from you:

  • Contact Information: Name, phone number (405-887-1092), email address, and any other information you provide when contacting us through our website or directly.
  • Service Information: Details about the services you are interested in or have requested from us, such as AC installation, repair, maintenance, or heating solutions.
  • Website Usage Information: Information about how you use our website, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you fill out a contact form, request a service, or communicate with us via phone or email.
  • Automatically: Through cookies and similar technologies that track your activity on our website.

3. Use of Information

We use the information we collect for the following purposes:

  • To Provide Services: To fulfill your requests for heating and cooling services, including scheduling appointments, providing estimates, and completing installations, repairs, and maintenance.
  • To Communicate with You: To respond to your inquiries, provide customer support, and send you updates and information about our services.
  • To Improve Our Website: To analyze website usage and trends, and to improve the content and functionality of our website.
  • For Marketing Purposes: To send you promotional materials and special offers about our services, but only if you have opted in to receive such communications.

4. Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
  • Legal Compliance: We may disclose information when required to do so by law, such as in response to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to protect the confidentiality and security of your personal information. These measures include:

  • Secure Socket Layer (SSL) Technology: Encrypting sensitive information transmitted online.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular audits to identify and address potential security vulnerabilities.

However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

We use cookies to:

  • Understand and save your preferences for future visits.
  • Compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. If you turn cookies off, some features of our website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

8. Children’s Online Privacy Protection Act (COPPA) Compliance

We are in compliance with the requirements of COPPA. We do not knowingly collect any personal information from children under 13 years of age. Our website and services are all directed to people who are at least 13 years old or older.

9. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete personal information.
  • Deletion: Request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: Opt-out of receiving marketing communications from us at any time.

To exercise these rights, please contact us using the contact information provided below.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the effective date. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Air Knockout LLC
Emilio Granja – 405-887-1092

12. Effective Date

This Privacy Policy is effective as of [Insert Date].